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MS 20696 – Managing Enterprise Devices and Apps using System Center Configuration Manager Training

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MS 20696 – Managing Enterprise Devices and Apps using System Center Configuration Manager Training with Michigan Technology Services

Michigan Technology Services offers many Microsoft System Center instructor-led courses. This Managing Enterprise Devices and Apps Using System Center Configuration Manager training can take place at our location in Farmington Hills, 20 miles outside of Detroit, where you will sit in a room with one of our instructors, onsite at your office anywhere throughout the United States, or if you prefer, instructor led live online.

About this Course

Get expert instruction and hands-on practice configuring and managing clients and devices using Microsoft System Center 2012 R2 Configuration Manager, Windows Intune, and its associated site systems. In this five-day course, you will learn day-to-day management tasks including how to manage software client health, hardware and software inventory, applications, and integration with Windows Intune. You will also learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports. This course is also intended for individuals who are interested in taking exam 70-696.

For complete Microsoft System Center course outlines and pricing information on other Microsoft Server classes or to request a class date contact Michigan Technology Services. 248-489-0408

Who Should Attend

This course is intended for experienced IT Professionals, typically described as Enterprise Desktop Administrator (EDA). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium/large/enterprise organizations. A significant portion of this audience uses or intends to use System Center 2012 R2 Configuration Manager and Windows Intune to manage and deploy PCs, devices, and applications. The Enterprise Desktop Administrator also supports either domain joined or non-domain joined Bring Your Own Device (BYOD) scenarios, mobile device management, and secure data access on common platforms, such as Windows 8.x, Windows Phone 8.x, iOS, and Android by using System Center 2012 R2 Configuration Manager with Windows Intune.

Prerequisites

In addition to their professional experience, students who attend this training should already have system administrator–level working knowledge of:

  • Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching and addressing.
  • Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management.
  • Installation, configuration, and troubleshooting for Windows-based personal computers.
  • Basic concepts of public key infrastructure (PKI) security.
  • Basic understanding of scripting and Windows PowerShell syntax.
  • Basic understanding of Windows Server roles and services.

Students who attend this training can meet the prerequisites by attending the following courses, or by obtaining equivalent knowledge and skills:

  • Configuring Windows 8.1
  • Supporting Windows 8.1
  • Or -- Upgrading your Skills to MCSA Windows 8
  • Administering Windows Server 2012

Course Objectives

After completing this course, students will be able to:

  • Manage desktops and devices in the enterprise.
  • Prepare the infrastructure to support desktop and device management.
  • Deploy and manage the Configuration Manager client.
  • Manage inventory for PCs and applications.
  • Distribute and manage content used for deployments.
  • Deploy and manage applications.
  • Manage mobile devices by integrating Windows Intune with Configuration Manager.
  • Maintain software updates for managed PCs.
  • Implement Endpoint Protection for managed PCs.
  • Manage compliance and secure data access.
  • Manage client status, power management, and remote administration.
  • Maintain Configuration Manager sites and site systems.

Detailed Course Outline

Module 1: Managing Desktops and Devices in the Enterprise

This module explains the features included in System Center 2012 R2 Configuration Manager and Windows Intune and how you can use these solutions to manage desktops and devices in an enterprise environment.

Lessons

  • Systems Management Using Configuration Manager and Windows Intune
  • Overview of Configuration Manager and Cloud Services Architecture
  • Overview of the Configuration Manager Administrative Tools
  • Monitoring and Troubleshooting a Configuration Manager Site
  • Introduction to Queries and Reports

Lab: Performing Administrative Tasks by Using the Configuration Manager Tools

  • Searching in the Configuration Manager Console
  • Using Windows PowerShell with Configuration Manager
  • Managing Components by Using Configuration Manager Service Manager
  • Monitoring Site and Component Status
  • Reviewing Log Files by Using Configuration Manager Trace Log Tool

Lab: Creating Queries and Configuring Reporting Services

  • Creating Data Queries
  • Creating Subselect Queries
  • Configuring a Reporting Services Point
Module 2: Preparing the Infrastructure to Support Desktop and Device Management

This module explains how to prepare the management infrastructure including the configuration of boundary groups, resource discovery, role-based administration, and mobile device management integration with Exchange Server.

Lessons

  • Configuring Boundaries and Boundary Groups
  • Configuring Resource Discovery
  • Configuring the Exchange Server Connector for Mobile Device Management
  • Configuring User and Device Collections
  • Configuring Role-Based Administration

Lab: Configuring Boundaries and Resource Discovery

  • Configuring Boundaries and Boundary Groups
  • Configuring Active Directory Discovery Methods

Lab: Configuring User and Device Collections

  • Creating a Device Collection
  • Creating a User Collection
  • Configuring a Maintenance Window

Lab: Configuring Role-Based Administration

  • Configuring a New Scope for Toronto Administrators
  • Configuring a New Administrative User
Module 3: Deploying and Managing the Configuration Manager Client

This module explains how to deploy and manage the Configuration Manager client.

Lessons

  • Overview of the Configuration Manager Client
  • Deploying the Configuration Manager Client
  • Managing Client Settings in Configuration Manager

Lab: Deploying the Configuration Manager Client Software

  • Preparing the Site for Client Installation
  • Deploying the Configuration Manager Client Software by Using Client Push Installation

Lab: Managing Client Settings

  • Configuring Client Settings
Module 4: Managing Inventory for PCs and Applications

This module explains the inventory collection process and explains how to configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and Software Metering.

Lessons

  • Overview of Inventory Collection
  • Configuring Hardware and Software Inventory
  • Managing Inventory Collection
  • Configuring Software Metering
  • Configuring Asset Intelligence

Lab: Configuring and Managing Inventory Collection

  • Configuring Hardware Inventory

Lab: Configuring Software Metering

  • Configuring Software Metering

Lab: Configuring and Managing Asset Intelligence

  • Preparing the Site for Asset Intelligence
  • Configuring Asset Intelligence
  • Customizing the Asset Intelligence Catalog
  • Viewing Asset Intelligence Reports
Module 5: Distributing and Managing Content Used for Deployments

This module explains how to identify and configure the most appropriate method to distribute and manage content used for deployments.

Lessons

  • Preparing the Infrastructure for Content Management
  • Distributing and Managing Content on Distribution Points

Lab: Distributing and Managing Content for Deployments

  • Installing a New Distribution Point
  • Managing Content Distribution
  • Implementing Content Prestaging
Module 6: Deploying and Managing Applications

This module explains how to distribute, deploy, and monitor applications for managed users and systems.

Lessons

  • Overview of Application Management
  • Creating Applications
  • Deploying Applications
  • Managing Applications
  • Configuring and Deploying Windows Store Apps
  • Deploying Virtual Applications by Using System Center 2012 R2 Configuration Manager

Lab: Creating and Deploying Applications

  • Installing and Configuring the Application Catalog Roles
  • Creating Applications with Requirements
  • Deploying Applications

Lab: Managing Application Supersedence and Removal

  • Managing Application Supersedence
  • Uninstalling the Excel Viewer Application

Lab: Deploying Windows Store Apps by Using System Center 2012 R2 Configuration Manager

  • Configuring Support for Sideloading Windows Store Apps
  • Configuring a Windows Store App
  • Deploying Windows Store Apps to Users

Lab: Deploying Virtual Applications by Using Configuration Manager

  • Configuring Support for App-V
  • Creating and Deploying Virtual Applications
Module 7: Managing Mobile Devices by Integrating Windows Intune with Configuration Manager

This module explains how to integrate Windows Intune and System Center 2012 R2 Configuration Manager to manage mobile devices. There is no lab following this module.

Lessons

  • Overview of Managing Mobile Devices by Using System Center 2012 R2 Configuration Manager
  • Managing Mobile Devices by Using the Windows Intune Connector
  • Deploying Applications to Mobile Devices
Module 8: Maintaining Software Updates for Managed PCs

This module explains how to maintain software updates for PCs managed by Configuration Manager.

Lessons

  • Overview of Software Updates
  • Preparing a Configuration Manager Site for Software Updates
  • Managing Software Updates
  • Configuring Automatic Deployment Rules
  • Monitoring and Troubleshooting Software Updates

Lab: Configuring the Site for Software Updates

  • Configuring and Synchronizing the Software Update Point

Lab: Deploying and Managing Software Updates

  • Determining Software Update Compliance
  • Deploying Software Updates to Clients
  • Configuring Automatic Deployment Rules
Module 9: Implementing Endpoint Protection for Managed PCs

This module explains how to use System Center 2012 R2 Configuration Manager to implement Endpoint Protection.

Lessons

  • Overview of Endpoint Protection in Configuration Manager
  • Configuring and Monitoring Endpoint Protection Policies

Lab: Implementing Endpoint Protection

  • Configuring the Endpoint Protection Point and Client Settings
  • Configuring and Deploying Endpoint Protection Policies
  • Monitoring Endpoint Protection
Module 10: Managing Compliance and Secure Data Access

This module explains how to manage configuration items, baselines, and profiles to assess and configure compliance settings and data access for users and devices.

Lessons

  • Overview of Compliance Settings
  • Configuring Compliance Settings
  • Viewing Compliance Results
  • Managing Data Access by Using Profiles

Lab: Managing Compliance Settings

  • Managing Configuration Items and Baselines
  • Viewing Compliance Settings and Reports
  • Configuring Remediation in Compliance Settings
  • Using Compliance Information to Create Collections
Module 11: Managing Client Status, Power Management, and Remote Administration

This module explains how to use Configuration Manager to manage and monitor client activity and health status.

Lessons

  • Configuring and Monitoring Client Status
  • Configuring Power Management
  • Configuring Remote Tools

Lab: Configuring and Monitoring Client Status

  • Configuring and Monitoring Client Communication and Health Status

Lab: Configuring Power Management Settings

  • Applying a Power Management Plan

Lab: Configuring Remote Tools

  • Configuring the Remote Tools Client Settings and Permissions
  • Managing Desktops by Using Remote Control
Module 12: Maintaining Configuration Manager Sites And Site Systems

This module explains how to configure site maintenance tasks and perform backup and recovery of a site system.

Lessons

  • Overview of Configuration Manager 2012 Site Maintenance
  • Performing Backup and Recovery of a Configuration Manager Site

Lab: Maintaining System Center 2012 R2 Configuration Manager

  • Configuring Maintenance Tasks in Configuration Manager
  • Configuring the Site Backup Task
  • Recovering a Site from a Backup

Student Successes

  • The Certified ScrumMaster and Certified Scrum Developer courses that Michigan Technology Services set up for our organization were great. The instructors (Mark and Angela) were outstanding.

    - SF, Senior Software Developer – Hewlett Packard Enterprise

  • The instructors were top notch and made the courses exciting. I have taken Cisco CCNA, Linux and SQL admin classes and I find myself using the knowledge gained every day. If you value getting quality content that will be relevant for years to come, take these courses with Michigan Technology Services.

    - SP, Detroit Network Team Manager – Global Advertising Company

  • I have taken the Scrum Alliance Certified ScrumMaster and Product Owner classes from Michigan Technology Services and thoroughly enjoyed the class content and instructors. I found the ScrumMaster class particularly engaging and energizing as the instructor was top notch. Both classes fueled my passion for agile project management and team dynamics which I have used to drive change in the way my department executes and thinks about running software development projects. I highly recommend Robert and his company.

    - Daniel King, Senior Project Manager – AAA Michigan – Auto Club Group

  • In February of 2015, the Detroit Housing Commission reached out to Michigan Technology Services to request Microsoft Office Excel training for the staff. Within a few days, Rob was able to set up the services at a very reasonable expense. The trainer was superb, knowledgeable and very patient with the students.  It was one of the best trainings that we have ever had.

    - De’Onna Henderson, Director of Asset Management – Detroit Housing Commission

  • We had an excellent experience working with Rob at Michigan Technology Services. He went above and beyond helping us to design three days of onsite customized SharePoint training for our associates. The trainer was beyond knowledgeable and instrumental in the success of the project. If customized training is what you are looking for, we are confident that you need not look any further than MTS for your business training needs.

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