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  1. Customer Journey Mapping


    • TH-F
      March 27, 2025 - March 28, 2025
      9:00 am - 4:00 pm

    Learn how to transform customer pain into levers for change. Michigan Technology Services offers Customer Journey Mapping and instructor-led Agile and Scrum training and coaching through partnerships with Certified Scrum Trainers and Enterprise Coaches, like Stuart Young. Our training takes place at our location in the Farmington Hills/Novi area, 20 miles outside of Detroit, or (more…)

  2. Certified Scrum Professional Product Owner Training


    • M-T
      March 31, 2025 - April 1, 2025
      9:00 am - 5:00 pm
    • T-W
      June 17, 2025 - June 18, 2025
      9:00 am - 5:00 pm

    Certified Scrum Professional Product Owner Training with Michigan Technology Services Michigan Technology Services offers instructor-led Certified Scrum Professional Product Owner (CSP-PO) training, as well as other Agile and Scrum courses, through a partnership with Anu Smalley, a Scrum Alliance Certified Scrum Trainer and Certified Enterprise Coach.  Anu has extensive Agile training and product coaching experience (more…)

  3. Advanced Certified Scrum Product Owner Training


    • T-W
      April 1, 2025 - April 2, 2025
      10:00 am - 6:00 pm

    Advanced Certified Scrum Product Owner Training with Michigan Technology Services Michigan Technology Services offers instructor-led Advanced Certified Scrum Product Owner (A-CSPO) training, as well as other Agile and Scrum courses, through partnerships with a number of Scrum Alliance Certified Scrum Trainers and Coaches.  They have extensive Agile training and coaching experience and have successfully taught (more…)

  4. Business Analysis Essentials


    • TH-F
      April 3, 2025 - April 4, 2025
      9:00 am - 5:00 pm

    Business Analysis Training with Michigan Technology Services Michigan Technology Services offers instructor-led Business Analysis Essentials training, as well as other Business Analysis courses, through a partnership with an International Institute of Business Analysis (IIBA®) Endorsed Education provider. In a pre-Covid world our training would take place at our location in the Farmington Hills/Novi area, 20 (more…)

  5. Strategic Business Analysis


    • TH-F
      April 10, 2025 - April 11, 2025
      9:00 am - 5:00 pm
    • M-T
      July 21, 2025 - July 22, 2025
      9:00 am - 5:00 pm

    Strategic Business Analysis Training with Michigan Technology Services Michigan Technology Services offers instructor-led Strategic Business Analysis training, as well as other Business Analysis courses, through a partnership with an International Institute of Business Analysis (IIBA®) Endorsed Education provider. In a pre-Covid world our training would take place at our location in the Farmington Hills/Novi area, (more…)

  6. Requirements Elicitation


    • TH-F
      April 24, 2025 - April 25, 2025
      9:00 am - 5:00 pm
    • TH-F
      July 10, 2025 - July 11, 2025
      9:00 am - 5:00 pm

    Requirements Elicitation Training with Michigan Technology Services Michigan Technology Services offers instructor-led Requirements Elicitation training, as well as other Business Analysis courses, through a partnership with an International Institute of Business Analysis (IIBA®) Endorsed Education provider. In a pre-Covid world our training would take place at our location in the Farmington Hills/Novi area, 20 miles (more…)

  7. Eliciting and Writing Effective Requirements Training


    • M-W
      April 28, 2025 - April 30, 2025
      9:00 am - 5:00 pm

    Eliciting and Writing Effective Requirements Training with Michigan Technology Services Michigan Technology Services offers instructor-led Eliciting and Writing Effective Requirements training, as well as other Business Analysis courses, through a partnership with an International Institute of Business Analysis (IIBA®) Endorsed Education provider. The training can take place at our location in Farmington Hills, 20 miles (more…)

  8. User Acceptance Testing – UAT


    • TH-F
      May 1, 2025 - May 2, 2025
      9:00 am - 5:00 pm
    • M-T
      July 28, 2025 - July 29, 2025
      9:00 am - 5:00 pm

    User Acceptance Testing Training with Michigan Technology Services Michigan Technology Services offers instructor-led User Acceptance Testing (UAT) training, as well as other Business Analysis courses, through a partnership with an International Institute of Business Analysis (IIBA®) Endorsed Education provider. In a pre-Covid world our training would take place at our location in the Farmington Hills/Novi (more…)

  9. Problem Determination Root Cause Analysis (RCA)


    • M-T
      June 16, 2025 - June 17, 2025
      9:00 am - 5:00 pm
    • M-T
      September 29, 2025 - September 30, 2025
      9:00 am - 5:00 pm

    Problem Determination and Root Cause Analysis Training with Michigan Technology Services Michigan Technology Services offers instructor-led Problem Determination and Root Cause Analysis (RCA) training, as well as other Business Analysis courses, through a partnership with an International Institute of Business Analysis (IIBA®) Endorsed Education provider. In a pre-Covid world our training would take place at (more…)

    10. « Previous Entries

Student Successes

  • The Certified ScrumMaster and Certified Scrum Developer courses that Michigan Technology Services set up for our organization were great. The instructors (Mark and Angela) were outstanding.

    - SF, Senior Software Developer – Hewlett Packard Enterprise

  • The instructors were top notch and made the courses exciting. I have taken Cisco CCNA, Linux and SQL admin classes and I find myself using the knowledge gained every day. If you value getting quality content that will be relevant for years to come, take these courses with Michigan Technology Services.

    - SP, Detroit Network Team Manager – Global Advertising Company

  • I have taken the Scrum Alliance Certified ScrumMaster and Product Owner classes from Michigan Technology Services and thoroughly enjoyed the class content and instructors. I found the ScrumMaster class particularly engaging and energizing as the instructor was top notch. Both classes fueled my passion for agile project management and team dynamics which I have used to drive change in the way my department executes and thinks about running software development projects. I highly recommend Robert and his company.

    - Daniel King, Senior Project Manager – AAA Michigan – Auto Club Group

  • In February of 2015, the Detroit Housing Commission reached out to Michigan Technology Services to request Microsoft Office Excel training for the staff. Within a few days, Rob was able to set up the services at a very reasonable expense. The trainer was superb, knowledgeable and very patient with the students.  It was one of the best trainings that we have ever had.

    - De’Onna Henderson, Director of Asset Management – Detroit Housing Commission

  • We had an excellent experience working with Rob at Michigan Technology Services. He went above and beyond helping us to design three days of onsite customized SharePoint training for our associates. The trainer was beyond knowledgeable and instrumental in the success of the project. If customized training is what you are looking for, we are confident that you need not look any further than MTS for your business training needs.

    - Brooke F., Business Systems Administrator – Gestamp North America

Programs and Certifications