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Voice over IP, VoIP, Computer Training

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VoIP Training with Michigan Technology Services

Michigan Technology Services offers instructor-led VoIP and Cisco VoIP training. The training can take place at our location in Farmington Hills, 20 miles outside of Detroit, onsite at your office anywhere throughout the United States, or if you prefer, instructor led live online.

Cisco has been a pioneer in developing VoIP technology and they have created several VoIP computer training courses, as well as related certifications. Michigan Technology Services has alliances with consultants well versed in these Voice over IP technologies.

There are numerous Cisco Unified Communications Training VoIP courses available:

  • Cisco Voice Foundations for Cisco Collaboration designed for engineers or administrators who are: new to voice but experienced with data or; experienced in voice but new to Cisco Voice and; need a fundamental knowledge of Cisco Voice architecture solutions used in typical Voice Collaboration environments. VFCC is also an excellent pre-requisite to attending an advanced Contact Center Course (UCCXD, DUCCE, DBUCCE-CVP, AUCCE, and ACCE-CVP. etc.).
  • Implementing Cisco Unified Communications Voice over IP and QOS 8.0 Implementing Cisco Voice Communications and QoS (CVOICE) v8.0 teaches students about voice gateways, characteristics of VoIP call legs, dial plans and their implementation, basic implementation of IP phones in Cisco Unified Communications Manager Express environment, and essential information about gatekeepers and Cisco Unified Border Element. This 5-day instructor led course provides the learners with voice-related quality of service (QoS) mechanisms that are required in Cisco Unified Communications networks.

Learn more about Cisco Unified Communications Training with Michigan technology Services

For complete Voice over IP course outlines and pricing information contact Michigan Technology Services. 248-489-0408

Student Successes

  • The Certified ScrumMaster and Certified Scrum Developer courses that Michigan Technology Services set up for our organization were great. The instructors (Mark and Angela) were outstanding.

    - SF, Senior Software Developer – Hewlett Packard Enterprise

  • The instructors were top notch and made the courses exciting. I have taken Cisco CCNA, Linux and SQL admin classes and I find myself using the knowledge gained every day. If you value getting quality content that will be relevant for years to come, take these courses with Michigan Technology Services.

    - SP, Detroit Network Team Manager – Global Advertising Company

  • I have taken the Scrum Alliance Certified ScrumMaster and Product Owner classes from Michigan Technology Services and thoroughly enjoyed the class content and instructors. I found the ScrumMaster class particularly engaging and energizing as the instructor was top notch. Both classes fueled my passion for agile project management and team dynamics which I have used to drive change in the way my department executes and thinks about running software development projects. I highly recommend Robert and his company.

    - Daniel King, Senior Project Manager – AAA Michigan – Auto Club Group

  • In February of 2015, the Detroit Housing Commission reached out to Michigan Technology Services to request Microsoft Office Excel training for the staff. Within a few days, Rob was able to set up the services at a very reasonable expense. The trainer was superb, knowledgeable and very patient with the students.  It was one of the best trainings that we have ever had.

    - De’Onna Henderson, Director of Asset Management – Detroit Housing Commission

  • We had an excellent experience working with Rob at Michigan Technology Services. He went above and beyond helping us to design three days of onsite customized SharePoint training for our associates. The trainer was beyond knowledgeable and instrumental in the success of the project. If customized training is what you are looking for, we are confident that you need not look any further than MTS for your business training needs.

    - Brooke F., Business Systems Administrator – Gestamp North America

Programs and Certifications