CompTIA 220-1001 & 220-1002 A+ Certification Training

CompTIA 220-1001 & 220-1002 A+ Certification Training with Michigan Technology Services

Michigan Technology Services offers instructor-led CompTIA 220-1001 & 220-1002 A+ Certification training. The training can take place at our location in Farmington Hills, 20 miles outside of Detroit, or onsite at your office anywhere throughout the United States. While there are instructor led live online 220-1001 & 220-1002 A+ Certification training options available, we prefer in person classroom training for A+ Certification classes.

About this Course

If you are getting ready for a career as an entry-level information technology (IT) professional or computer service technician, the CompTIA 220-1001 & 220-1002 A+ course is the first step in your preparation. The course will build on your existing user-level knowledge and experience with personal computer (PC) software and hardware to present fundamental skills and concepts that you will use on the job. In this course, you will acquire the essential skills and information you will need to install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on PCs, digital devices, and operating systems.


The next Tuesday and Thursday night A+ Certification class will begin March 26. The regular course fee is $2,495/student, but early enrollment, prior to March 10, is $2,250/student.

Enroll in our our March A+ Certification class by filling out the following form.

Private classes for groups are available upon request. Call us @ 248-489-0408 for details.

For complete information on A+ Certification or other CompTIA classes or to request a class date contact Michigan Technology Services. 248-489-0408

Who Should Attend

This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ 220-1001 Certification Exam and the CompTIA 220-1002 Certification Exam.


No strict prerequisites.  This is an entry level class – but you should already know how to use a computer. This A+ course is not one that teaches you how to use Windows, it teaches you how to troubleshoot.

Course Objectives

In this A+ course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems.

You will:

  • Identify the hardware components of personal computers and mobile digital devices.
  • Identify the basic components and functions of operating systems.
  • Identify networking and security fundamentals.
  • Identify the operational procedures that should be followed by professional PC technicians.
  • Install, configure, and troubleshoot display devices.
  • Install and configure peripheral components.
  • Manage system components.
  • Manage data storage.
  • Install and configure Microsoft Windows.
  • Optimize and maintain Microsoft Windows.
  • Work with other operating systems.
  • Identify the hardware and software requirements for client environment configurations.
  • Identify network technologies.
  • Install and configure networking capabilities.
  • Support mobile digital devices.
  • Support printers and multifunction devices.
  • Identify security threats, vulnerabilities, and controls.
  • Implement security controls.
  • Troubleshoot system-wide issues.

Course Outline

Lesson 1: Hardware Fundamentals

Topic A: Personal Computer Components
Topic B: Storage Devices
Topic C: Mobile Digital Devices
Topic D: Connection Interfaces

Lesson 2: Operating System Fundamentals

Topic A: PC and Mobile Operating Systems
Topic B: PC Operating System Tools and Utilities

Lesson 3: Networking and Security Fundamentals

Topic A: Network Types
Topic B: Network Components
Topic C: Common Network Services
Topic D: Cloud Concepts
Topic E: Security Fundamentals

Lesson 4: Safety and Operational Procedures

Topic A: Basic Maintenance Tools and Techniques
Topic B: Personal and Electrical Safety
Topic C: Environmental Safety and Materials Handling
Topic D: Professionalism and Communication
Topic E: Organizational Policies and Procedures
Topic F: Troubleshooting Theory

Lesson 5: Supporting Display Devices

Topic A: Install Display Devices
Topic B: Configure Display Devices
Topic C: Troubleshoot Video and Display Devices

Lesson 6: Installing and Configuring Peripheral Components

Topic A: Install and Configure Input Devices
Topic B: Install and Configure Output Devices
Topic C: Install and Configure Input/Output Devices
Topic D: Install and Configure Expansion Cards

Lesson 7: Managing System Components

Topic A: Identify Motherboard Components and Features
Topic B: Install and Configure CPUs and Cooling Systems
Topic C: Install Power Supplies
Topic D: Troubleshoot System Components

Lesson 8: Managing Data Storage

Topic A: Identify RAM Types and Features
Topic B: Troubleshoot RAM Issues
Topic C: Install and Configure Storage Devices
Topic D: Configure the System Firmware
Topic E: Troubleshoot Hard Drives and RAID Arrays

Lesson 9: Installing and Configuring Microsoft Windows

Topic A: Implement Client-Side Virtualization
Topic B: Install Microsoft Windows
Topic C: Use Microsoft Windows
Topic D: Configure Microsoft Windows
Topic E: Upgrade Microsoft Windows

Lesson 10: Optimizing and Maintaining Microsoft Windows

Topic A: Optimize Microsoft Windows
Topic B: Back Up and Restore System Data
Topic C: Perform Disk Maintenance
Topic D: Update Software

Lesson 11: Working With Other Operating Systems

Topic A: The OS X Operating System
Topic B: The Linux Operating System

Lesson 12: Customized Client Environments

Topic A: Types of Common Business Clients
Topic B: Custom Client Environments

Lesson 13: Networking Technologies

Topic A: TCP/IP Properties and Characteristics
Topic B: TCP/IP
Topic C: Internet Connections
Topic D: Ports and Protocols
Topic E: Networking Tools

Lesson 14: Installing and Configuring Networking Capabilities

Topic A: Configure Basic Windows Networking
Topic B: Configure Network Perimeters
Topic C: Using Windows Networking Features
Topic D: Install and Configure SOHO Networks

Lesson 15: Supporting Mobile Digital Devices

Topic A: Install and Configure Exterior Laptop Components
Topic B: Install and Configure Interior Laptop Components
Topic C: Other Mobile Devices
Topic D: Mobile Device Accessories and Ports
Topic E: Mobile Device Connectivity
Topic F: Mobile Device Synchronization
Topic G: Troubleshoot Mobile Device Hardware

Lesson 16: Supporting Printers and Multifunction Devices

Topic A: Printer and Multifunction Technologies
Topic B: Install and Configure Printers
Topic C: Maintain Printers
Topic D: Troubleshoot Printers

Lesson 17: Security Threats, Vulnerabilities, and Controls

Topic A: Common Security Threats and Vulnerabilities
Topic B: General Security Controls
Topic C: Mobile Security Controls
Topic D: Data Destruction and Disposal Methods

Lesson 18: Implementing Security Controls

Topic A: Secure Operating Systems
Topic B: Secure Workstations
Topic C: Secure SOHO Networks
Topic D: Secure Mobile Devices

Lesson 19: Troubleshooting System-Wide Issues

Topic A: Troubleshoot PC Operating Systems
Topic B: Troubleshoot Mobile Device Operating Systems and Applications
Topic C: Troubleshoot Wired and Wireless Networks
Topic D: Troubleshoot Common Security Issues

Appendix A: Mapping Course Content to CompTIA A+ Certification Exam 220-901
Appendix B: Mapping Course Content to CompTIA A+ Certification Exam 220-902

Student Successes

Programs and Certifications