Conflict Management Skills training and coaching

Conflict Management Skills Training with Michigan Technology Services

Michigan Technology Services offers instructor-led Conflict Management Skills training and coaching, as well as other Agile and Scrum courses, through a partnership with a number of Agile trainers and enterprise coaches.

In a pre-Covid world our training would take place at our location in the Farmington Hills/Novi area, 20 miles outside of Detroit, or at your location anywhere around the world. Our Agile in Sales workshops and Agile training and coaching sessions are now offered online/virtually, reducing your need to travel. We do still provide onsite training.

While many educators fly into metro Detroit to deliver Scrum and Agile classes at a hotel, and then leave, our core group of trainers and coaches live here, grew up here and/or support the local Agile community. We continue to sponsor regional Agile conferences and meetups. We have successfully run Agile Leadership, ScrumMaster and Product Owner courses for multiple teams from globally recognized organizations.

What is the Conflict Management Skills micro-workshop?

Join us for an engaging instructor led, live online event. You will learn essential conflict management skills to navigate challenging situations effectively — and help your team members do the same. Real-world scenarios and simulations with practical exercises.

Conflict management supports the very foundation of high-performing teams — a foundation of effective communication, mutual respect, and trust. Learn the dynamics of conflict and how to work toward resolution. You’ll lead teams to deliver more value when you learn this essential skill set.

This is a Scrum Alliance microcredential course and this particular workshop is offered by the course creator herself – Lonnie Weaver-Johnson!

Workshop Topics (eight hours):

Guide teams through conflict
Navigate personal conflicts effectively
Identify conflict triggers
Hone de-escalation skills
Understand the importance of psychological safety

Prerequisites:

N/A

Participants are eligible for Scrum Educational and Professional Development Units

Schedule:

Our next Conflict Management Skills micro-workshops, taught by Lonnie Weaver-Johnson, are Friday, May 9, or Thursday, May 29, or Wednesday, June 25. The regular course fee is $615/student, but early enrollment one week prior, is $565/student. While we are located in Farmington Hills the May Conflict Management Skills micro-workshop will be instructor led, live and online.

Additional 2025 dates will be announced soon.

Want a Conflict Management Skills micro-workshop or coaching for your team?

Private classes for groups are available upon request. Contact us by email or call 248-489-0408 for details.

Course Schedule

Private, Corporate or Group Training Available

Early-Bird Price: $565

Regular Price: $615

Date(s)	Days	Time	Type
5/9/25	F	9:00am - 5:00pm	Live Online Class	Enroll
5/29/25	TH	9:00am - 5:00pm	Live Online Class	Enroll
6/25/25	W	9:00am - 5:00pm	Live Online Class	Enroll

Note: All times are EST

Live Online Class
Live Classroom
Hybrid

Guaranteed to Run

For complete information on Agile and Scrum Training classes or to request a class date contact Michigan Technology Services. 248-489-0408

Student Successes

The Certified ScrumMaster and Certified Scrum Developer courses that Michigan Technology Services set up for our organization were great. The instructors (Mark and Angela) were outstanding.

- SF, Senior Software Developer – Hewlett Packard Enterprise

The instructors were top notch and made the courses exciting. I have taken Cisco CCNA, Linux and SQL admin classes and I find myself using the knowledge gained every day. If you value getting quality content that will be relevant for years to come, take these courses with Michigan Technology Services.

- SP, Detroit Network Team Manager – Global Advertising Company

I have taken the Scrum Alliance Certified ScrumMaster and Product Owner classes from Michigan Technology Services and thoroughly enjoyed the class content and instructors. I found the ScrumMaster class particularly engaging and energizing as the instructor was top notch. Both classes fueled my passion for agile project management and team dynamics which I have used to drive change in the way my department executes and thinks about running software development projects. I highly recommend Robert and his company.

- Daniel King, Senior Project Manager – AAA Michigan – Auto Club Group

In February of 2015, the Detroit Housing Commission reached out to Michigan Technology Services to request Microsoft Office Excel training for the staff. Within a few days, Rob was able to set up the services at a very reasonable expense. The trainer was superb, knowledgeable and very patient with the students. It was one of the best trainings that we have ever had.

- De’Onna Henderson, Director of Asset Management – Detroit Housing Commission

We had an excellent experience working with Rob at Michigan Technology Services. He went above and beyond helping us to design three days of onsite customized SharePoint training for our associates. The trainer was beyond knowledgeable and instrumental in the success of the project. If customized training is what you are looking for, we are confident that you need not look any further than MTS for your business training needs.

- Brooke F., Business Systems Administrator – Gestamp North America