Conflict Management Skills

Conflict Management Skills Training with Michigan Technology Services

Michigan Technology Services offers instructor-led Conflict Management Skills training and coaching, as well as other Agile and Scrum courses, through a partnership with a number of Agile trainers and enterprise coaches.

In a pre-Covid world our training would take place at our location in the Farmington Hills/Novi area, 20 miles outside of Detroit, or at your location anywhere around the world. Our Agile in Sales workshops and Agile training and coaching sessions are now offered online/virtually, reducing your need to travel.  We do still provide onsite training.

While many educators fly into metro Detroit to deliver Scrum and Agile classes at a hotel, and then leave, our core group of trainers and coaches live here, grew up here and/or support the local Agile community. We continue to sponsor regional Agile conferences and meetups. We have successfully run Agile Leadership, ScrumMaster and Product Owner courses for multiple teams from globally recognized organizations.

What is the Conflict Management Skills micro-workshop?

Join us for an engaging instructor led, live online event. You will learn essential conflict management skills to navigate challenging situations effectively — and help your team members do the same. Real-world scenarios and simulations with practical exercises.

Conflict management supports the very foundation of high-performing teams — a foundation of effective communication, mutual respect, and trust. Learn the dynamics of conflict and how to work toward resolution. You’ll lead teams to deliver more value when you learn this essential skill set.

This is a Scrum Alliance microcredential course and this particular workshop is offered by the course creator herself – Lonnie Weaver-Johnson!

Workshop Topics (eight hours):

  • Guide teams through conflict
  • Navigate personal conflicts effectively
  • Identify conflict triggers
  • Hone de-escalation skills
  • Understand the importance of psychological safety

Prerequisites:

N/A

Participants are eligible for Scrum Educational and Professional Development Units

Schedule:

Our next Conflict Management Skills micro-workshops, taught by Lonnie Weaver-Johnson, are Friday, May 9, or Thursday, May 29.  The regular course fee is $615/student, but early enrollment one week prior, is $565/student. While we are located in Farmington Hills the May Conflict Management Skills micro-workshop will be instructor led, live and online.

Additional 2025 dates will be announced soon.

Want a Conflict Management Skills micro-workshop or coaching for your team?

Private classes for groups are available upon request. Contact us by email or call 248-489-0408 for details.

Course Schedule

Private, Corporate or Group Training Available

Early-Bird Price: $565

Regular Price: $615

Date(s) Days Time Type
5/9/25 F 9:00am - 5:00pm

Live Online Class

Enroll
5/29/25 TH 9:00am - 5:00pm

Live Online Class

Enroll

For complete information on Agile and Scrum Training classes or to request a class date contact Michigan Technology Services. 248-489-0408

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