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Embracing Conflict for Results

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Embracing Conflict for Results with Tricia Broderick and Michigan Technology Services

A DIVE INTO EMBRACING CONFLICT WORKSHOP CREATED BY THE CO-AUTHOR OF LEAD WITHOUT BLAME: BUILDING RESILIENT LEARNING TEAMS.

Michigan Technology Services offers instructor-led Embracing Conflict for Results training, as well as other Agile and Scrum courses, through a partnership with Tricia Broderick.

In a pre-Covid world our training would take place at our location in the Farmington Hills/Novi area, 20 miles outside of Detroit, or at your location anywhere around the world. Our Agile workshops and Agile coaching sessions are now offered online/virtually, reducing your need to travel.

While many educators fly into metro Detroit to deliver Scrum and Agile classes at a hotel, and then leave, our core group of trainers and coaches live here, grew up here and/or support the local Agile community. We continue to sponsor regional Agile conferences and meetups. We have successfully run Agile Leadership, ScrumMaster and Product Owner courses for multiple teams from globally recognized organizations.

What is the Embracing Conflict for Results workshop?

To get the best results, wisdom from a team is always better.  But people are complex. When we work with other people, the probability that some form of conflict will arise goes up. For some, conflict can be truly uncomfortable. Yet, when it comes to high performing teams, conflict is inevitable and necessary.  This conflict only has negative impacts when we are unequipped with the knowledge and tools to approach conflict in a healthy way.

In this workshop, participants build context for why conflict should be embraced to avoid drama. Together, participants unpack various patterns that escalate conflict into drama impeding achieving results.  Gain practice in a set of foundational conflict and feedback techniques. And expect to analyze the value of professional coaching skills for leaders. All while, discovering new possibilities through learning and laughter.

To advance your leadership and teams, it’s time to explore the benefits of conflict.

Workshop Topics:

Day 1 (four hours):

  • Why evolving to self-organizing teams is valuable for collective wisdom?
  • Explore the difference between conflict and drama
  • Analyze and practice conflict de-escalation techniques
  • Deliberate Practice Assignment

Day 2 (four hours)

  • How conflict helps achieve results?
  • Explore patterns of unhealthy conflict escation
  • Analyze and practice feedback techniques
  • Recommendations for a variety of next steps in your learning journey

Prerequisites:

N/A

Recommended Texts

“Lead without Blame” by Diana Larsen and Tricia Broderick

Your Workshop Leader:

Tricia Broderick, co-author of Lead without Blame, will teach this workshop. She is a leadership and organizational advisor. Tricia has over twenty-five years of experience in the software development industry. Her transformational leadership, at all levels of an organization, ignites the growth of leaders and high performing teams to deliver quality outcomes. Tricia boldly role models putting people first. Her aim is to create inclusive connections and collaborations that challenge and support people in an authentic, vulnerable, and engaging way. As a result, she is a highly-rated trainer, coach, facilitator, and motivational keynote speaker. In 2020, she founded Ignite Insight + Innovation.

Additional Benefits of taking our Embracing Conflict for Results course

Participants are eligible for Scrum Educational and Professional Development Units

Schedule:

Dates for our upcoming Embracing Conflict for Results workshop will be announced soon.  While we are located in Farmington Hills the Embracing Conflict for Results workshop will be virtual.

Please note that Tricia’s workshops typically sell out.  Our training sessions will be limited to 20 people.

Want an Embracing Conflict for Results workshop for your team?

Private classes for groups are available upon request. Contact us by email or call 248-489-0408 for details.

For complete information on Agile and Scrum Training classes or to request a class date contact Michigan Technology Services. 248-489-0408

Student Successes

  • The Certified ScrumMaster and Certified Scrum Developer courses that Michigan Technology Services set up for our organization were great. The instructors (Mark and Angela) were outstanding.

    - SF, Senior Software Developer – Hewlett Packard Enterprise

  • The instructors were top notch and made the courses exciting. I have taken Cisco CCNA, Linux and SQL admin classes and I find myself using the knowledge gained every day. If you value getting quality content that will be relevant for years to come, take these courses with Michigan Technology Services.

    - SP, Detroit Network Team Manager – Global Advertising Company

  • I have taken the Scrum Alliance Certified ScrumMaster and Product Owner classes from Michigan Technology Services and thoroughly enjoyed the class content and instructors. I found the ScrumMaster class particularly engaging and energizing as the instructor was top notch. Both classes fueled my passion for agile project management and team dynamics which I have used to drive change in the way my department executes and thinks about running software development projects. I highly recommend Robert and his company.

    - Daniel King, Senior Project Manager – AAA Michigan – Auto Club Group

  • In February of 2015, the Detroit Housing Commission reached out to Michigan Technology Services to request Microsoft Office Excel training for the staff. Within a few days, Rob was able to set up the services at a very reasonable expense. The trainer was superb, knowledgeable and very patient with the students.  It was one of the best trainings that we have ever had.

    - De’Onna Henderson, Director of Asset Management – Detroit Housing Commission

  • We had an excellent experience working with Rob at Michigan Technology Services. He went above and beyond helping us to design three days of onsite customized SharePoint training for our associates. The trainer was beyond knowledgeable and instrumental in the success of the project. If customized training is what you are looking for, we are confident that you need not look any further than MTS for your business training needs.

    - Brooke F., Business Systems Administrator – Gestamp North America

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