Embracing Conflict for Results

Embracing Conflict for Results with Tricia Broderick and Michigan Technology Services


Michigan Technology Services offers instructor-led Embracing Conflict for Results training, as well as other Agile and Scrum courses, through a partnership with Tricia Broderick.

In a pre-Covid world our training would take place at our location in the Farmington Hills/Novi area, 20 miles outside of Detroit, or at your location anywhere around the world. Our Agile workshops and Agile coaching sessions are now offered online/virtually, reducing your need to travel.

While many educators fly into metro Detroit to deliver Scrum and Agile classes at a hotel, and then leave, our core group of trainers and coaches live here, grew up here and/or support the local Agile community. We continue to sponsor regional Agile conferences and meetups. We have successfully run Agile Leadership, ScrumMaster and Product Owner courses for multiple teams from globally recognized organizations.

What is the Embracing Conflict for Results workshop?

To get the best results, wisdom from a team is always better.  But people are complex. When we work with other people, the probability that some form of conflict will arise goes up. For some, conflict can be truly uncomfortable. Yet, when it comes to high performing teams, conflict is inevitable and necessary.  This conflict only has negative impacts when we are unequipped with the knowledge and tools to approach conflict in a healthy way.

In this workshop, participants build context for why conflict should be embraced to avoid drama. Together, participants unpack various patterns that escalate conflict into drama impeding achieving results.  Gain practice in a set of foundational conflict and feedback techniques. And expect to analyze the value of professional coaching skills for leaders. All while, discovering new possibilities through learning and laughter.

To advance your leadership and teams, it’s time to explore the benefits of conflict.

Workshop Topics:

Day 1 (four hours):

  • Why evolving to self-organizing teams is valuable for collective wisdom?
  • Explore the difference between conflict and drama
  • Analyze and practice conflict de-escalation techniques
  • Deliberate Practice Assignment

Day 2 (four hours)

  • How conflict helps achieve results?
  • Explore patterns of unhealthy conflict escation
  • Analyze and practice feedback techniques
  • Recommendations for a variety of next steps in your learning journey



Recommended Texts

“Lead without Blame” by Diana Larsen and Tricia Broderick

Your Workshop Leader:

Tricia Broderick, co-author of Lead without Blame, will teach this workshop. She is a leadership and organizational advisor. Tricia has over twenty-five years of experience in the software development industry. Her transformational leadership, at all levels of an organization, ignites the growth of leaders and high performing teams to deliver quality outcomes. Tricia boldly role models putting people first. Her aim is to create inclusive connections and collaborations that challenge and support people in an authentic, vulnerable, and engaging way. As a result, she is a highly-rated trainer, coach, facilitator, and motivational keynote speaker. In 2020, she founded Ignite Insight + Innovation.

Additional Benefits of taking our Embracing Conflict for Results course

Participants are eligible for Scrum Educational and Professional Development Units


Dates for our upcoming Embracing Conflict for Results workshop will be announced soon.  While we are located in Farmington Hills the Embracing Conflict for Results workshop will be virtual.

Please note that Tricia’s workshops typically sell out.  Our training sessions will be limited to 20 people.

Want an Embracing Conflict for Results workshop for your team?

Private classes for groups are available upon request. Contact us by email or call 248-489-0408 for details.

For complete information on Agile and Scrum Training classes or to request a class date contact Michigan Technology Services. 248-489-0408

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